Return Policy for BabeRose
At BabeRose, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, we offer a return policy with clear guidelines to maintain quality and hygiene standards.
General Conditions for Returns
- Items can be returned within 10-14 working days from the date of delivery.
- Products must be unused, unworn, unwashed, and in their original packaging with all tags attached.
- Items that are damaged, altered, or show signs of wear will not be accepted.
Non-Returnable Items
For hygiene and safety reasons, certain items are not eligible for returns. These include Bras, Panties, Shapewear, Bath Sets, and Slippers.
Return Process
- To initiate a return, contact our customer support team at [email protected] .
- Securely pack the item in its original packaging.
- Once the return is approved, we will provide instructions for shipping the item back to us. Return shipping fees may apply.
Refunds
- Refunds will be processed within 7-10 working days after the returned item is received and inspected.
- Refunds will be issued to the original payment method or as store credit, based on your preference.
- Shipping fees are non-refundable unless the return is due to an error on our part, such as a damaged or incorrect item.
Additional Information
- Items purchased during promotions or sales may have specific return conditions, which will be outlined at the time of purchase.
- For international orders, additional shipping charges and customs duties may apply to returns.
We are here to make your shopping experience enjoyable and stress-free. If you have any questions or concerns about our Return Policy, please do not hesitate to contact us.
